Customer conversations, handled
Every business runs on calls and messages.
We run them for you.
Missed calls answered by text, questions handled, appointments booked and reminded. Set up on your existing number, run and maintained by us.
- Your numberNothing changes for your customers
- Built for youSet up and maintained, not a DIY tool
- Every reply loggedSee each conversation in your sheet
Five example businesses on one street, each wired below ground to a single Reply Minder system. Select a business to see the text conversation that follows a missed call.
7:14 PM Missed call
Text sent
Thank you for calling Bright Smile Dental. Apologies for missing your call. Our office is closed right now, but we will help you first thing. Please let us know if you need a check-up, cleaning, or are experiencing pain or an emergency, and we will gladly book you in.
I need an appointment for a cleaning next week
Great. You can pick a time that suits you here: cal.com/replyminder/consultation
→ Booking link sent
↑ Tap a business
Built for
- Clinics
- Salons & spas
- Auto repair
- Home services
- Law offices
- Real estate
- + any business that takes calls
How it works
01 · Missed
A call goes unanswered.
After hours, mid-job, or on another line. The caller hears a short message that a text is on its way.
02 · Answered
They get a text within a minute.
An AI model reads their reply, answers the question or sends your booking link, in plain words.
03 · Booked
You get the customer.
The appointment lands in your calendar, reminders go out before it, and every conversation is in your sheet.
Always on
Your doors close at six.
The system doesn't.
Now
6:00 PM
Closed · system on duty
- Auto service
- Hair studio
- Clinic
- Law office
- Plumbing · HVAC
Lead log · example
- Clinic Booking link sent
- Hair studio Booking link sent
- Plumbing · HVAC Booked via link
- Law office Booking link sent
- Plumbing · HVAC Reply sent
- Auto service Booking link sent
- Clinic Reply sent
- Hair studio Booked via link
- Clinic Reminder sent
- Auto service Reminder sent
- Law office Reply sent
Products
One system under every conversation.
Each product plugs into the same core: your number, your booking link, your sheet. Start with one, add the next when you need it.
-
SMS
Missed-call text-back
A missed call turns into a text conversation within a minute. Questions get answered, and people who want an appointment get your booking link.
live
-
Reminders
Appointment reminders
Customers get a text the day before and again a couple of hours before their visit, and can reply to cancel instead of just not showing up.
live
-
WhatsApp
WhatsApp assistant
For businesses whose customers would rather write on WhatsApp than send a text.
soon
-
Voice
Voice agent
For calls that should be answered by voice, not by text.
soon
Demo
See it work
Both videos show a demo system built for a fictional dental practice. The messages are the system's real output. It is a real, working setup recorded end to end, not a customer case study.
How we work
We build it, we run it. You keep your number.
01 · Set up
Built around your business.
We connect your number, write the replies with you and test the whole flow before a single customer sees it.
02 · Run
Watched, not left alone.
The system is checked around the clock and we are alerted when something fails. Fixes and updates are part of the monthly maintenance.
03 · Direct
One builder, start to finish.
The person who sets up your system is the person you write to. AI agents help with building, testing and monitoring, so nothing gets passed between departments.
Your Google account
How Reply Minder uses your Google account
Reply Minder connects to the business owner's Google account for two things only:
- Google Sheets — to add one row per lead to the lead log spreadsheet you choose.
- Gmail — to send you a notification email when a new lead comes in.
It does not read your inbox or your other files. Details are in the privacy policy.
Questions
Frequently asked questions
Do my callers need to install anything?
No. They get an ordinary text message on the phone they called from, and they reply the way they would to anyone else.
Do I keep my current phone number?
Yes. Your number stays the same. Calls you do not answer are forwarded to Reply Minder, and your customers keep calling the number they already know.
What if the AI gets something wrong?
Replies are drafted by an AI model and can be wrong. Every conversation is logged to your spreadsheet, so you can see what was said and follow up yourself. If the model is unavailable, the caller gets a standard reply instead.
Does Reply Minder read my email or my files?
No. It adds rows to the one spreadsheet you choose and sends you notification emails. It does not read your inbox or your other files. The privacy policy has the details.
Can a caller stop the texts?
Yes. Replying STOP ends them. Texts are only ever sent in response to a call or a message from that person.
What does it cost?
Setup is a one-time fee starting at $250. Ongoing maintenance is $150 a month. The exact setup price depends on how many numbers and which calendar you use, so write to hello@replyminder.com for a quote.
Contact
Contact
Questions, or want this set up for your business? Write to hello@replyminder.com, or use the form.